Tragedy struck a family in Mumbai when 20-year-old Afreen Shah, who had just begun her first day at a new job, became one of the seven victims of a horrific accident involving a BEST bus. The incident occurred on Monday night on SG Barve Road in Kurla (West), leaving her family and community in mourning.

Afreen’s father, Abdul Salim Shah, recounted his final conversation with his daughter, who had called him after work while trying to get an autorickshaw to return to their Shivaji Nagar home. According to Shah, the phone call occurred at 9.09 pm, during which he advised her to walk towards the highway to find transport more easily.