A consumer redressal commission has dismissed a transgender person’s complaint against the United Arab Emirates (UAE) Consulate General in Mumbai for denying her entry into Dubai despite issuing a visa.

The Additional Mumbai Suburban District Consumer Disputes Redressal Commission, in its recent order, said the scope of Consumer Protection Act, 2019 is limited to the jurisdiction of Indian territory and the UAE Consulate, being a sovereign authority of another country, falls outside this jurisdiction.