Did the uneven platform surface at Bandra Terminus trigger the stampede? A crowd, carrying drums, sacks, bags, and various types of luggage, began running as the train rolled into the platform. In the chaos, a few commuters tripped and fell, causing those behind to stumble over them, with some falling between train coaches and onto the tracks. 

As mid-day examined the platform where the incident occurred, we observed broken tiles along the edge of platform no. 1 in approximately 26 places. A Western Railway team was hurriedly levelling and plastering the platform surface. On Sunday morning, workers were cementing the tiles, while the station was washed with high-pressure jets. Discarded footwear, bottles, and other belongings from the stampede were cleared and collected in gunny bags and large bins.