The Maharashtra State Road Development Corporation (MSRDC) has terminated the contract of the Bandra Worli Sea Link (BWSL) and Samruddhi Mahamarg toll operator—Roadway Solutions India Infra Limited—after multiple alleged violations and instances of mismanagement came to light. Despite several reminders by the MSRDC and an independent engineer, the operator allegedly failed to submit character certificates of those deployed to collect tolls.

The contractor is required to maintain the complete length of the BWSL, its approaches and the administrative building. MSRDC sources said, the painting of I-beams and street lights as well as the routine maintenance of CCTV cameras, gantries, electronic display boards and the toll plaza roof were not carried out despite communications between the contractor and the independent engineer. Anti-corrosion treatment has not been carried out since the inception of the contract. It was also alleged that staff at toll plazas were most often not seen in uniform or wearing safety jackets despite repeated reminders by officials.