Updated On: 16 May, 2025 08:19 AM IST | Mumbai | Ritika Gondhalekar
Commuters cut off on underground Metro as network blackout continues. The Aqua Line is caught in a standoff over telecom infrastructure. The Cellular Operators Association of India (COAI) claims all three providers had jointly offered to install a common In-Building Solution (IBS) at their own cost, but MMRCL denied Right of Way (RoW).

Commuters struggle inside the newly inaugurated Aqua Metro Line 3 as mobile networks fail to function, causing major inconvenience. Pic/Kirit Surve Parade
A sudden loss of mobile network connectivity on Mumbai Metro’s Aqua Line 3 late Wednesday night caught commuters off guard. On Thursday, mid-day travelled from Aarey JVLR to Worli to check if services were restored, but all phones still flashed: ‘No Network’, ‘Call Failed’, ‘No Service’.
Major service providers, Vodafone, Jio, and Airtel, were non-functional throughout the underground stretch. Some commuters believe this is a temporary issue due to line expansion, while others point to a dispute between the Mumbai Metro Rail Corporation Ltd (MMRCL) and telecom companies.