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Mumbai to get helpline for complaints against auto-rickshaws, taxis, etc
Updated On: 08 May, 2025 10:26 PM IST | Mumbai | Rajendra B. Aklekar
Passengers in the Mumbai Metropolitan Region (MMR) will be able to file complaints, seek resolutions, and ensure action is taken against such unscrupulous vehicle drivers, officials said
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Commuters can file various complaints, including fare refusal, rude behaviour/misbehaviour with passengers, charging excess fare, not returning items forgotten, etc. Representational Pic/File
The Mumbai Metropolitan Transport Authority on Thursday gave administrative approval to a new toll-free number 1800 220 110 for citizens to complain against taxis, auto-rickshaws, private passenger vehicles, and app-based transport services, officials said.
The helpline will be set-up soon and made functional.
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