Western Railway’s Mumbai division has launched a first-of-its-kind initiative for online booking of porters or “coolies” at railway stations. The service, titled “Porter on Call”, is initially being rolled out at three stations—Vasai Road, Vapi and Valsad.

The service will not only ensure instant booking of porters without the need to go looking for them while lugging baggage, but will also ensure transparent and priced prices, with a cap on the charges.