Indian Railways has rolled out the first two key reforms under its forward-looking initiatives announced on Saturday, aimed at enhancing passenger comfort and strengthening rail-based freight movement across the country. The reforms focus on improving on-board services to ensure a cleaner travel experience and promoting seamless multi-modal logistics through the expansion of Gati Shakti Cargo Terminals (GCTs).

Reform 1: Cleaner, accountable on-board services

The first reform seeks to prioritise a clean and hygienic travel environment while establishing clear responsibility and accountability for service providers deployed on trains.