A preliminary finding based on submissions by wet-lease contractors has revealed that the BEST undertaking does not have any training standard operating procedures (SoPs) for electric vehicles like that of standard, mechanical buses, a report said in this paper. An official cited in our report that usually the BEST trains drivers to operate manual buses for four weeks, but there is no prescribed training process for automatic and electric buses.

BEST officials said no concrete rules have been made yet for the training of drivers of automatic and electric buses. Due to this, there are no set rules and the investigation revealed that the driver involved in a recent accident at Kurla was given three days of training, one of the key reasons why drivers are unable to operate these buses properly, increasing accident chances.